AeroAssist
Accessibility, PRM and mobility assurance
Real-time tracking of wheelchairs, mobility staff, and PRM passengers with SLA visibility and pickup countdowns. AeroAssist restores dignity and independence to PRM travelers while ensuring airports exceed accessibility SLAs consistently.

The Problem
PRM passengers often face uncertainty and anxiety regarding wheelchair availability and staff arrival times, forced to "beg" for updates on assistance that should be guaranteed.
Human Impact
Restores dignity and independence to PRM travelers while ensuring SLA compliance.
Who This Is For
Elderly / PRM Travelers
Capabilities
- Asset Tracking: Real-time location of wheelchairs and mobility staff across the terminal.
- Assistance Radar: One-tap request for help with precise location sharing.
- Pickup Countdowns: Visible countdown timers so passengers know exactly when help arrives.
- SLA Monitoring: Automated compliance tracking to ensure accessibility standards are met.
Use Cases
Asset Tracking
Real-time location of wheelchairs and staff across the terminal.
Assistance Radar
One-tap request for help with precise location sharing.
Related Use Cases
More from Accessibility & Safety
Ready to explore AeroAssist?
Talk to our team about how AeroAssist can address your specific challenges.